• Today’s investors meeting outlines strategic roadmap to deliver for customers, stockholders, and team members
• Adjusted consolidated operating income targeted to increase $3.0–$4.5 billion in fiscal 2025 vs. fiscal 2022
• Fiscal 2025 ratio of capital expenditures to revenue expected to be at or below 6.5%
• Adjusted earnings per share (EPS) expected to grow between 14–19% CAGR through fiscal 2025
• Targeting 18–22% annualized Total Shareholder Return (TSR) through fiscal 2025

MEMPHIS, Tenn., June 29, 2022 – FedEx Corp. (NYSE: FDX) is hosting an investors meeting today where President and Chief Executive Officer Raj Subramaniam and the FedEx leadership team will present a strategic plan to deliver more value for customers, stockholders, and team members. FedEx will also outline its fiscal 2025 financial targets.

“The FedEx team and its unparalleled network have been connecting the world and creating opportunities since our founding,” Subramaniam said. “As we enter the next phase of FedEx, we will unlock value from this foundation to deliver outstanding returns to all of our stakeholders. Our strategy is focused on driving yields, expanding margins, and elevating returns through profitable growth and capital efficiency. We have tremendous momentum and a committed leadership team focused on delivering today, while innovating for tomorrow.”

Fiscal 2025 Financial Targets

FedEx is targeting to deliver 18–22% annualized TSR through fiscal 2025 based upon these balanced financial goals for fiscal 2025:

• 4–6% compound annual revenue growth through fiscal 2025
• 10% adjusted consolidated operating margin, driven by
  • 11–12% FedEx Ground adjusted operating margin
  • 8–9% FedEx Express adjusted operating margin
  • 20–22% FedEx Freight adjusted operating margin
• Adjusted dividend payout ratio of at least 25%
• Ratio of capital expenditures to revenue equal to or less than 6.5% and an increase of 200 basis points in FedEx’s return on invested capital (ROIC) compared to fiscal 2022

• Fiscal 2025 adjusted consolidated operating income improvement of $3.0–$4.5 billion compared to fiscal 2022 adjusted consolidated operating income
• Compound annual growth rate for adjusted EPS of 14–19% through fiscal 2025.

Deliver Today, Innovate for Tomorrow Strategy

The FedEx executive leadership team will discuss its strategy and detailed plans to Deliver Today, Innovate for Tomorrow during today’s investors day. The plans will guide the company’s short- and long-term priorities to maximize value for customers, stockholders, and team members.

During today’s presentations, the leadership team will focus on how FedEx is Delivering Today by:

• Delivering revenue quality with a differentiated value proposition, targeting high-value customer segments
• Expanding margins through more efficient networks
• Increasing stockholder returns through profitable growth, lowered capital intensity, and increased ROIC focus

The leadership team will also outline how FedEx is Innovating for Tomorrow by:

• Enabling intelligent supply chains by leveraging its technology, data, and digital capabilities
• Leading through its continued commitment to sustainability
• Reinventing work and empowering people

Speakers will include Subramaniam; Mike Lenz, executive vice president and chief financial officer; Brie Carere, executive vice president and chief customer officer; and other key members of the FedEx executive leadership team.

Webcast and Materials

The Investors Meeting will be streamed beginning at 8:30 a.m. CDT on June 29, 2022 at investors.fedex.com. Individuals may view the presentation and download the materials presented during the meeting. This release contains only a short summary of the information to be presented and should be read in conjunction with the management presentations and other materials, including the appendix of non-GAAP financial measures, made available on the Investor Relations website.

Corporate Overview

FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce, and business services. With annual revenue of $94 billion, the company offers integrated business solutions through operating companies competing collectively, operating collaboratively, and innovating digitally under the respected FedEx brand. Consistently ranked among the world’s most admired and trusted employers, FedEx inspires its 550,000 employees to remain focused on safety, the highest ethical and professional standards, and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040. To learn more, please visit fedex.com/about.

Additional information is contained in the company’s annual report on Form 10-K, Form 10-Qs, Form 8-Ks, and Statistical Books. These materials are available on the company’s website at investors.fedex.com. The Investor Relations page of our website, investors.fedex.com, contains a significant amount of information about FedEx, including our Securities and Exchange Commission (SEC) filings and financial and other information for investors. The information that we post on our Investor Relations website could be deemed to be material information. We encourage investors, the media, and others interested in the company to visit this website from time to time, as information is updated and new information is posted.

Certain statements in this press release may be considered forward-looking statements, such as statements regarding future financial targets, business strategies, management’s views with respect to future events and financial performance, and the assumptions underlying such targets, strategies, and statements. Forward-looking statements include those preceded by, followed by, or that include the words “will,” “may,” “could,” “would,” “should,” “believes,” “expects,” “forecasts,” “anticipates,” “plans,” “estimates,” “targets,” “projects,” “intends,” or similar expressions. Such forward-looking statements are subject to risks, uncertainties, and other factors which could cause actual results to differ materially from historical experience or from future results expressed or implied by such forward-looking statements. Potential risks and uncertainties include, but are not limited to, economic conditions in the global markets in which we operate; our ability to meet our labor and purchased transportation needs while controlling related costs; a significant data breach or other disruption to our technology infrastructure; the continuing effect of the COVID-19 pandemic; anti-trade measures and additional changes in international trade policies and relations; the effect of any international conflicts or terrorist activities, including as a result of the current conflict between Russia and Ukraine; our ability to successfully implement our business strategy, effectively respond to changes in market dynamics, and achieve the anticipated benefits and associated cost savings of such strategies and actions, including our ability to successfully implement our FedEx Express workforce reduction plan in Europe and to continue to transform and optimize the FedEx Express international business, particularly in Europe; our ability to achieve our fiscal 2025 financial performance goals; damage to our reputation or loss of brand equity; changes in the business or financial soundness of the U.S. Postal Service, including strategic changes to its operations to reduce its reliance on the air network of FedEx Express; changes in fuel prices or currency exchange rates, including significant increases in fuel prices as a result of the ongoing conflict between Russia and Ukraine; our ability to match capacity to shifting volume levels; the effect of intense competition; an increase in self-insurance accruals and expenses; our ability to effectively operate, integrate, leverage, and grow acquired businesses and realize the anticipated benefits of acquisitions and other strategic transactions; the future rate of e-commerce growth and our ability to successfully expand our e-commerce services portfolio; the timeline for recovery of passenger airline cargo capacity; evolving or new U.S. domestic or international laws and government regulations, policies, and actions; future guidance, regulations, interpretations, challenges, or judicial decisions related to our tax positions; legal challenges or changes related to service providers engaged by FedEx Ground and the drivers providing services on their behalf; our ability to quickly and effectively restore operations following adverse weather or a localized disaster or disturbance in a key geography; our ability to achieve our goal of carbon-neutral operations by 2040; and other factors which can be found in FedEx Corp.’s and its subsidiaries’ press releases and FedEx Corp.’s filings with the SEC. Any forward-looking statement speaks only as of the date on which it is made. We do not undertake or assume any obligation to update or revise any forward-looking statement, whether as a result of new information, future events, or otherwise.

The financial targets and guidance included in this press release reflect FedEx’s expectations for fiscal years 2023 through 2025 and are provided on a non-GAAP basis as FedEx cannot predict certain items which are included in reported GAAP results. See “Reconciliations of Non-GAAP Financial Measures to GAAP Financial Measures” below for additional information on non-GAAP financial measures and reconciliations of non-GAAP financial measures to GAAP financial measures. The financial targets and outlook provided herein assume the company’s current economic forecast and fuel price expectations, no additional COVID-19-related business restrictions, and no additional adverse geopolitical developments.

Media Contact:  Jenny Robertson 901-434-4829        Investor Contact:  Mickey Foster 901-818-7468

RECONCILIATIONS OF NON-GAAP FINANCIAL MEASURES

TO GAAP FINANCIAL MEASURES

Fiscal 2022 and 2021 Financial Measures

FedEx reports its financial results in accordance with accounting principles generally accepted in the United States (“GAAP” or “reported”). We have supplemented the reporting of our financial information determined in accordance with GAAP with certain non-GAAP (or “adjusted”) financial measures, including our fiscal 2022 and 2021 consolidated adjusted operating income, adjusted operating margin, adjusted net income, and adjusted diluted earnings per share (“EPS”), fiscal 2022 consolidated return on invested capital (“ROIC”), and fiscal 2022 adjusted dividend payout ratio.

Adjusted Operating Income and Margin, Net Income, and Diluted EPS

Our fiscal 2022 and 2021 consolidated operating income and margin, net income, and diluted EPS have been adjusted to exclude, as applicable:

• Mark-to-market (“MTM”) retirement plans accounting adjustments in fiscal 2022 and 2021;
• Business realignment costs in fiscal 2022 and 2021;
• Costs related to a FedEx Ground legal matter in fiscal 2022;
• TNT Express integration expenses incurred in fiscal 2022 and 2021; and
• Loss on debt extinguishment in fiscal 2021.

We have provided these non-GAAP financial measures for the same reasons that were outlined in our fourth quarter fiscal 2022 earnings release issued on June 23, 2022.

Return on Invested Capital and Adjusted Dividend Payout Ratio

Our consolidated ROIC for fiscal 2022 is calculated, in part, using non-GAAP financial measures. Adjusted operating income is included in the numerator, as we believe it is most indicative of our core operating performance. We add back to adjusted operating income interest on average operating leases, which we believe improves the comparability of ROIC between FedEx and other companies with different capital structures, and subtract adjusted current income taxes calculated using our adjusted current income tax rate in order to determine the after-tax adjusted return earned in the current period. Additionally, one input of the denominator is average net working capital as of May 31, 2022 and May 31, 2021, adjusted to exclude (i) average cash and cash equivalents in excess of those required to support daily business operations and cash equivalents held in restricted offshore accounts from average current assets, as these items do not contribute to the generation of operating returns, and (ii) the current portion of long-term debt and operating lease liabilities from average current liabilities, as we consider these items part of total invested capital used to support the generation of operating returns. We have provided reconciliations of our 2022 adjusted current income tax rate to our 2022 current income tax rate and of our average adjusted total current assets and total current liabilities as of May 31, 2022 and May 31, 2021 to our average total current assets and total current liabilities as of May 31, 2022 and May 31, 2021 under “Full-Year Fiscal 2022—Return on Invested Capital” below.

We believe ROIC is a meaningful measure of how effectively we are deploying our key assets and using capital to generate profits. Numerous methods exist for calculating ROIC. Accordingly, the method used by FedEx may differ from the methods used by other companies. We encourage you to understand the methods used by another company to calculate ROIC before comparing its ROIC to ours.

Our adjusted dividend payout ratio for fiscal 2022 is calculated as cash dividends paid on our common stock in fiscal 2022 divided by fiscal 2021 adjusted consolidated net income. We calculate our adjusted dividend payout ratio, in part, using a non-GAAP financial measure that we believe excludes items that may not be indicative of, or are unrelated to, our core operating performance. We believe our adjusted dividend payout ratio is a meaningful measure of how effectively we have returned profits to holders of our common stock.

Fiscal 2023 and 2025 Forecasts

We have also provided forecasts for the following metrics for fiscal 2025: consolidated adjusted operating income and adjusted operating margin, adjusted net income, and adjusted EPS; adjusted FedEx Ground, FedEx Express, and FedEx Freight segment operating margins; adjusted dividend payout ratio; and ROIC. Additionally, we have provided an adjusted dividend payout ratio forecast for fiscal 2023.

Other than our forecasted adjusted dividend payout ratio for fiscal 2023, we do not provide a reconciliation of these non-GAAP financial forecasts to the most directly comparable GAAP forecasts because we are unable to provide a meaningful or accurate calculation or estimation of reconciling items without unreasonable effort. For example, we are unable to predict the amount of the fiscal 2025 MTM retirement plans accounting adjustments, as they are significantly impacted by changes in interest rates and the financial markets. Additionally, we may incur costs during fiscal 2023, 2024, and 2025 related to business optimization initiatives as well as other costs that are unrelated to our core operating performance and/or extraordinary in nature. We are currently unable to forecast the amount and timing of these additional costs. These items are inherently uncertain and depend on various factors, many of which are beyond our control, and as such, any associated estimate and its impact on our GAAP financial measures could vary materially.

Our non-GAAP financial measures are intended to supplement and should be read together with, and are not an alternative or substitute for, and should not be considered superior to, our reported financial results. Accordingly, users of our financial statements should not place undue reliance on these non-GAAP financial measures. Because non-GAAP financial measures are not standardized, it may not be possible to compare these financial measures with other companies’ non-GAAP financial measures having the same or similar names. As required by SEC rules, the tables below present a reconciliation of our fiscal 2022 and 2021 non-GAAP financial measures and fiscal 2023 forecasted adjusted dividend payout ratio to the most directly comparable GAAP measures.

Full-Year Fiscal 2022

Return on Invested Capital

Adjusted Dividend Payout Ratio

Full-Year Fiscal 2021

Fiscal 2023 Adjusted Dividend Payout Ratio Forecast

Notes:

1 – Income taxes are based on the company’s approximate statutory tax rates applicable to each transaction.

2 – Effect of “total other (expense) income” on net income amount not shown.

3 – Reflects the year-end adjustment to the valuation of the company’s defined benefit pension and other postretirement plans. For fiscal 2022, the MTM retirement plans accounting adjustments also include the second quarter TNT Express MTM retirement plans accounting adjustment related to a noncash loss associated with the termination of a TNT Express European pension plan and a curtailment charge related to the U.S. FedEx Freight pension plan. For fiscal 2021, the MTM retirement plans accounting adjustments also include the second quarter TNT Express MTM retirement plans accounting adjustment related to a noncash loss associated with amending a TNT Express European pension plan to harmonize retirement benefits.

4 – Business realignment costs were recognized at FedEx Express.

5 – These charges were recognized at FedEx Corporation.

6 – These expenses were recognized at FedEx Corporation and FedEx Express.

7 – Represents the hypothetical interest expense implied within rentals expenses the company would incur if property under operating leases were owned or accounted for as finance leases. Estimated using the weighted-average discount rate for operating leases, which was 2.85% for 2022, applied to the total of the average current and long-term operating lease liabilities as of May 31, 2022 and May 31, 2021, respectively. See “Fiscal 2022 and 2021 Financial Measures—Return on Invested Capital and Adjusted Dividend Payout Ratio” above for additional information.

8 – Calculated as 2022 adjusted operating income with the add-back for interest on average operating leases multiplied by the 2022 adjusted current income tax rate of 11.9%. Our current income tax rate for 2022 of 15.3% is calculated by dividing our current tax provision by income before income taxes, and has been adjusted as follows:

See “Fiscal 2022 and 2021 Financial Measures—Return on Invested Capital and Adjusted Dividend Payout Ratio” above for additional information.

9 – Other than average adjusted net working capital, amounts are averages of the applicable line items included in FedEx’s condensed consolidated balance sheets for the fiscal years ended May 31, 2022 and May 31, 2021, respectively.

10 – Calculated as our average total current assets for the years ended May 31, 2022 and May 31, 2021, adjusted as follows, minus our average total current liabilities for the years ended May 31, 2022 and May 31, 2021, adjusted as follows:

                              Dollars in millions

See “Fiscal 2022 and 2021 Financial Measures—Return on Invested Capital and Adjusted Dividend Payout Ratio” above for additional information.

11 – Does not sum to total due to rounding.

Published on – June 22nd, 2022 — Customer

On 14 June 2022, at the 2022 OnBoard Hospitality Awards* at the Aircraft Interiors Expo in Hamburg, Air France received the award for the Best Comfort Kit for Children and Babies and the Bronze Award for the Best Travel Cabin Concept for the design of its Airbus A220.

First place for children’s and babies’ comfort kits

Since February 2022, in all Air France long-haul cabins, young travellers aged 3 to 11 have been given a pretty “sorter” flight pouch in two colours: blue and light grey. With a postcard to colour in, a box of crayons, an activity book and a card game, this pouch contains a multitude of surprises to keep them entertained during their trip. This sorter is also perfect for storing your passport, drawings and souvenirs collected during your trip. In keeping with Air France’s eco-friendly approach, this pouch has been designed in FSC (sustainably managed forests) cardboard and comes unwrapped.

In addition, to ensure optimum well-being for families travelling with a baby (aged 0 to 2), Air France also offers a recyclable cardboard box in the long-haul La Première, Business and Premium Economy cabins containing a rabbit cuddly toy, Castéra certified organic thermal water and a honeycomb cotton pouch. Economy cabin customers also receive a recyclable cardboard box containing the rabbit cuddly toy.

Third place for the best cabin concept 2022

Unveiled in September 2021, the Airbus A220-300, the new generation aircraft dedicated to Air France’s short- and medium-haul network, has 148 seats in a 3-2 configuration enabling 80% of customers to enjoy a window or aisle seat. The seat is the widest on the market for a single-aisle aircraft. It is leather upholstered and features ergonomic seat foams for added comfort, with a reclining seat and adjustable headrest. It has symmetrical stitching and an embroidered grey thread martingale, evoking the idea of padded upholstery, synonymous with comfort. The accent, the company’s trademark symbol, is featured on the front and back walls of the aircraft. It is also embroidered on each seat, anchoring the cabin in the company’s universe. A large one-piece tray table, cup holder, seat pocket, individual USB A and C sockets and a tablet or smartphone holder integrated into the backrest complete the package.

The cabin, the most spacious and brightest in its category, is decorated in Air France’s signature colours: shades of blue, a strong presence of white providing light and contrast, and touches of red embodying the airline’s excellence and know-how. The carpet on the floor revisits the traditional ornamental herringbone pattern, symbolising the emblematic Parisian Haussmann apartments. It also plays a strong role in terms of signage by welcoming customers and providing perspective. Large panoramic windows provide natural light throughout the journey. From boarding to landing, 8 lighting moods dedicated to the aircraft boost the boarding and disembarkation phases as well as softening the lighting, favouring a tranquil atmosphere on board. The spacious baggage compartments make it easy to store hand luggage. The particularly wide central aisle makes it easy for passengers to move around.

*The OnBoard Hospitality Awards are judged by a panel of experts from the airline industry, as well as by the online voting of the website’s readers, who are also from the travel industry.

Motorola Solutions (NYSE: MSI) has extended the reach of interconnected communications to Kansai International Airport, the fifth major airport in the country to deploy mission-critical communications based on the TETRA standard.

Motorola Solutions with its partner, Nippon Airport Radio Services Co. Ltd, recently deployed the mission critical communication system to Kansai, following the successful integration of Narita, Naha, Haneda and Chubu international airports between 2016 and 2019.

The latest deployment comes as Japan’s tourism and aviation sectors mark an important milestone in its recovery from the global pandemic, reopening borders to international tour groups from this month.

Collectively, the five airports experience high levels of passenger traffic and the largest inflows of Japan’s international cargo. Before the global pandemic, almost 200 million domestic and international travellers transited through the airports annually. 

The highly scalable, single communications system connects critical functions across the five airports including security, operations and baggage handling.

The five airports have also deployed more than 9,000 of Motorola Solutions’ ST7000, MTP6550 and MTM5200 two-way radios to support communications for the Civil Aviation Bureau’s air traffic control, runway management, airport security, ground staff, bus transit services and commercial airlines.

Yoshikazu Takahashi, president and CEO, Nippon Airport Radio Services Co. Ltd said the performance of the TETRA communications network and two-way radios had far exceeded expectations.

“Behind the scenes of any airport operation is a carefully coordinated set of activities to manage passenger flows, support on-time performance and maintain security, safety and customer satisfaction,” Takahashi said.

“Motorola Solutions’ advanced TETRA technology has helped our airports to coordinate complex operations every day as well as proving its resilience to typhoons, snow storms and other disasters on many occasions,” he said.

Motorola Solutions vice president for Asia Pacific, Steve Crutchfield, said the mission-critical communications system would meet the operational needs of Japan’s airports today and well into the future.

“With mission critical communication based on the TETRA standard, organisations can deliver and scale their services to meet increasing demands while upholding the highest levels of safety, security and productivity,” Crutchfield said.

About Motorola Solutions
Motorola Solutions is a global leader in public safety and enterprise security. Our solutions in land mobile radio communications, video security & access control and command center software, bolstered by managed & support services, create an integrated technology ecosystem to help make communities safer and businesses stay productive and secure. At Motorola Solutions, we’re ushering in a new era in public safety and security. Learn more at www.motorolasolutions.com.

About Nippon Airport Radio Services Co., Ltd (NAR)
NAR is operating airport communication of Air to Ground radio service and Airport MCA (Multi Carriers Access) radio service and contribute to the aviation industry by expanding the airport radio system and networking it to strengthen disaster prevention capabilities in the event of a natural disaster, and by performing our duties as a telecommunications carrier specializing in airports. Learn more at www.airportradio.co.jp.

Having worked in Indonesia for over 60 years, UNICEF is focused on protecting the rights of children in the country. When COVID-19 hit, continuity of care and development services became an even greater priority. Using funding from Nokia, UNICEF was able to leverage existing internet and mobile connectivity to access data that informed central decision-making and facilitated positive change.  

Nokia and UNICEF began collaborating in Indonesia in 2017, through a partnership with UNICEF Finland, to support the government in transforming and modernizing community health and nutrition services using innovative mHealth applications. Between 2017-2019 UNICEF made major strides using digital services, such as the SMS-based platform, RapidPro which was used in several initiatives, including providing an integrated approach to boosting child nutrition, tracking vaccinations and monitoring HIV testing and care across the country.

Extending support at a time of crisis

When Nokia renewed funding support in 2019, nobody could have foreseen how significant it would be. The arrival of COVID-19 in 2020 created huge disruptions to essential health and education services. Lockdowns and school closures highlighted inequalities and severely impacted the mental and physical health of children in the country.  

Marja-Riitta Ketola, Executive Director of UNICEF Finland said: “The outbreak of COVID-19 affected the lives of millions of children and their families, increasing the likelihood of more Indonesians descending into poverty. UNICEF was able to use Nokia funding to implement digital applications and assist the government in limiting the spread of the virus and providing continuity of community health services and development support across various provinces.” 

Coordinating activities to support the health and welfare of roughly 85 million children in a country consisting of thousands of inhabited islands where more than 300 native languages are spoken, is no small feat at any time. Complexity is added in Indonesia, with planning and budgetary decisions decentralized, meaning data about the country’s health and development is fragmented. Internet penetration, however, is high with access having risen from just over half of the population in 2017 to around 70 percent in 2021.  

Having already leveraged this connectivity to forge links and reach patients, caregivers and health workers, UNICEF knew that it could do that once again to understand community needs and continue to deliver much-needed assistance. Nokia funding had been instrumental in the establishment of a local data analytics team in 2019. With this team already focused on data innovations, UNICEF used its digital solutions to continue supporting the government in its efforts to improve child health and welfare in the country, even as the pandemic created barriers.

©UNICEF/UN0459214/Padji

Maintaining continuity of vital nutrition and immunization services

UNICEF conducted a rapid health assessment survey using RapidPro to understand the concerns parents and caregivers of children under the age of two had around the safe resumption of immunization services.  Responses were used to formulate guidelines which were delivered, along with supplies, to health workers, to allow them to resume their work safely while reassuring communities.  

To ensure critical nutrition services and counselling support continued, UNICEF developed a RapidPro WhatsApp chatbot for mothers of children under the age of 5 with severe wasting. Help was given for example on how to record vital health signs for monitoring purposes and caregivers were connected to additional resources where needed. A successful pilot in Kupang City led the government to expand the service to 24 districts across 8 provinces.  

An SMS-based immunization outreach initiative was expanded to target approximately 10,000 pregnant women and 25,000 children under the age of two in the Aceh province. This was used to address crucial gaps during the first 1,000 days of life to improve health, nutrition, water and sanitization. This included SMS reminders on iron intake, immunization and antenatal care and text-based monitoring of child growth and development. Staff at local health posts provided key data via SMS and reports were delivered monthly to health managers. Using this data, teams could adjust the service to rapidly address issues in potential hotspots.

Optimizing distance learning  

With more than 500,000 schools closed, pupils began learning from home. To understand how this was impacting the most disadvantaged regions, UNICEF designed a mobile messaging survey, complementing those distributed by the Ministry of Education and Culture.

Responses revealed that while over 90 percent of students were learning from home, about half of those could study for only a few hours per weeks, the main reason being poor connectivity. Findings were used to develop recommendations around helping parents and equipping schools with learning management systems to help close the digital divide and optimize distance learning.  

Tracking the spread of COVID-19  

Over time as new variants and clusters of cases emerged, UNICEF devised a way to help monitor and track infection to help limit the spread of the virus. By developing a first-of-its-kind dashboard using data from all hospitals to assess transmission risk at district level and predict the impact on hospital capacity, UNICEF could support the Ministry of Health to better manage the pandemic. This information was also combined with other data sources and used by authorities to inform future decisions.

©UNICEF/UNI350114/Ijazah.Man

A new dashboard showing the availability of WASH services at health facilities and schools was mapped alongside COVID-19 risk at district level. The government used this to develop guidelines for reopening schools and community health services safely and to improve facilities. Volunteers and staff at schools, religious places, on public transport and at markets, informed people how they could stay safe and monitored hand washing, mask-wearing and physical distancing, recording their observations via RapidPro. Using geo-tagging, this information was presented in a dashboard view to decision-makers in the DKI Jakarta province so they could assess risk and implement policies.

Hanna-Leena Markus, Key Account Manager, Corporate Collaborations of UNICEF Finland said: “These digital solutions and the others we introduced in the past have been instrumental in promoting the health and development of children at a challenging time in Indonesia. It highlights the importance of connectivity and how quality data can be crucial in generating value and enhancing healthcare and child rights at large.”

From 2019 to 2021, at least seven UNICEF digital initiatives were adopted by the Indonesian government to enhance health and welfare in several communities and more than 2 million people were reached using mobile technology.

Nicole Robertson, VP Environmental, Social and Governance from Nokia said: “We are committed to leveraging digital technologies to enable positive change for communities. As such we have been pleased to work with UNICEF in Indonesia. It has shown how big data can inform important decision-making and enable the delivery of innovative services to meet the needs of people in the most challenging situations.”